1. Overview
EzyTutor (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, password, profile photo
- Profile Information: Education, work experience, skills, bio
- Payment Information: Billing details processed through our secure payment processor
- Communication Data: Messages sent through our platform
- Usage Data: Information about how you interact with our Service
- Device Information: IP address, browser type, device identifiers
3. How We Use Your Information
We use collected information to:
- Provide and maintain our Service
- Process transactions and send related information
- Connect tutors with students
- Send service updates and marketing communications (with your consent)
- Improve our Service and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Information Sharing
We may share your information:
- With other users: Tutor profiles are visible to searching users; when bookings are made, necessary contact information is shared with the other party
- Service providers: Third parties who help us operate our platform (payment processing, hosting, etc.)
- Legal requirements: When required by law or to protect rights
- Business transfers: In the event of a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for all data transmission
- Regular security audits and updates
- Access controls for sensitive information
- Secure storage of payment information
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt-out of marketing communications
- Request a copy of your data
- Object to our processing of your data
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage patterns, and remember your preferences. You can control cookies through your browser settings.
8. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@ezytutor.co.nz